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Welcome to SUMINMEDIC, products and services for health. Below we present our quality policies and general conditions of service, where you can verify the most important of the purchase you are making through our web portal. By using the SUMINMEDIC Services, you accept these conditions. Please read them carefully.
We offer a wide range of health products and services and sometimes additional conditions may apply. The use of these products and services is the sole responsibility of the person who purchases them. SUMINMEDIC distributes products of various brands (national and international) so the manufacture of products is directly related to the quality policies that each manufacturer must comply with. These regulations are exclusive information of the manufacturer and only they can make it known since they are based on the national and international standards that must be covered for each type of product. If you have any questions, complaints or suggestions about the manufacture of any of the products that are offered on this portal, we invite you to contact the brand directly, or we can help you in your process by contacting us. Response times will depend solely on the manufacturer. Every time you use any SUMINMEDIC Service (for example, Your Profile) you will also be subject to these particular guidelines, terms and conditions.
PRIVACY: We ask that you review our “privacy notice” that also governs your use of the SUMINMEDIC Services, so that you are aware of our practices.
ELECTRONIC COMMUNICATIONS: Every time you use a SUMINMEDIC Service or send us an email, text message and other communications from any device, you will be communicating electronically with us. You agree to receive communications from us electronically in a variety of ways, for example through the following types of data messages: email, text messages, push notifications, or through notices and messages posted on this website, or through the other Services of SUMINMEDIC, like our Message Center (chat). You agree that all contracts, notices, messages, and other notifications and communications that we send you by electronic means satisfy any legal requirement in writing and have full legal effect and validity.
COPYRIGHT: The content of this website such as text, graphics, logos, images, videos, digital downloads, and data compilations are the property of SUMINMEDIC, one of the brands we represent or content providers.
BRANDS: You can consult a list of the brands that we distribute at this link: The brands that we distribute are not owned by SUMINMEDIC. Our service is limited only to distributing the products of the brands we represent, so the availability, exit from the market, manufacturing errors, as well as the patents of each product, are the responsibility of the manufacturer. Additionally, the graphics, logos, product images, button icons, scripts and service names that appear included or are available through the SUMINMEDIC Services, are the property of the brand and are only used to exemplify the use or characteristic of the products.
The commercial image of the brands we distribute or the SUMINMEDIC brand may not be used in relation to any product or service that does not belong to the SUMINMEDIC distribution catalog, or in any way that is likely to cause confusion among users or that may belittle or discredit us.
AVAILABILITY OF PRODUCTS AND DELIVERY TIMES: The availability of the products offered in SUMINMEDIC depends directly on the stocks of each manufacturer, place of manufacture, customs procedures, among others; so it may vary from product to product.
If the product is in Stock, the average delivery time is 24 to 48 hours once the order leaves our Warehouse.
If the product is not in Stock, the average delivery time is 8 business days
If your postal code corresponds to an extended area for parcels, your delivery can be increased by 4 business days. That can only be known until the moment the parcel has your order, if that is the case, you will be notified by mail.
These average delivery times do not consider possible delays from the manufacturers or the parcels that provide the service since they depend on the demand for shipments that varies by season. However, in each order you will receive by phone, chat, email or any other means, the information of the delivery time as well as the notice of possible delays.
This list applies mainly to specialized products, with low national rotation or high demand. By its very nature, it may vary.
SHIPPING OF PRODUCTS WITH CUSTOMER PROVIDED GUIDE NUMBER: We do not accept particular guide numbers for the shipment of your orders placed through the website. This is to ensure the entire process and the quality of your delivery. If you need to place orders with different characteristics to those indicated on our website as in this case, we invite you to check prices and stock from our website and call +52 1 55 5941 5428 to place your order.
PRODUCT RETURNS: When dealing with health products from various brands and latitudes in the world, you should be aware that in order for them to reach your hands, they have passed through the highest quality standards and have covered both manufacturing standards and sale in the country. It is important that these products are used by health professionals who are trained in the use and operation of each product or have been supplied by a doctor specialized in each subject. Each brand has had to comply with the different regulations of national and international organizations for its manufacture and sale. For this reason, and complying with the own specifications and regulations of the brands we distribute, our return policy applies exclusively to faults in the manufacture of the product. If this is your case, you will have to report it by raising a clarification via email to INFO@SUMINMEDIC.COM within a period of no more than 10 days after receiving your product. It must include: order number, full name, product, batch, expiration date, code, brand, model, faults found, explanation corresponding to the moment of use of the product, photographs of the faulty product, full name of the person who received the product, Name of the doctor who uses the product, contact telephone (preferably cell phone), email and it is essential to keep the faulty product as it will have to be returned to the manufacturer for analysis. You will receive directions in the email provided with a guide number for collection. In the event that the faulty product is not returned, or the mail does not include the information requested by the brand, a report cannot be drawn up and therefore said material cannot be returned. The manufacturer needs to present with the authorities a complete report of each failure with authorities both internal and external to the company, so omitting any of these requirements makes it impossible to carry it out. SUMINMEDIC will support you by raising a failure report with the product brand and will follow up on the response that the manufacturer gives to the end user (buyer). The days to obtain a response vary for each brand and on average may be between 3 to 30 business days (not limiting as it will depend on the complexity of each case). The manufacturer by national and international regulations, needs to raise a personal report of the failure that may have in a product and it will be they directly who will dictate if there is a change of product due to manufacturing failure or there was a failure in use and therefore does not apply the return. Whatever the case, you will be notified by email.
PAYMENT RETURNS: In the event that you have made your purchase online and the product cannot be delivered because the manufacturer has reported it as a backorder (see delivery times), you will be given the option to refund your money and You will be notified by phone or email.
• For orders paid with cash deposits: Please notify INFO@SUMINMEDIC.COM the Interbank Code, Account and Bank in order to generate the refund. The account must be in the name of the company or person who placed the order, otherwise the return cannot be generated.
• For orders paid by transfer or check: Please notify INFO@SUMINMEDIC.COM the Interbank Code, Account and Bank from which the payment was generated. The account must be the same one from which the payment was generated, otherwise the refund cannot be deposited.
• For orders paid by ONLINE PAYMENT (credit cards, debit cards, payments in Oxxo, Pharmacies etc): Please notify INFO@SUMINMEDIC.COM your card details: bank, card number (16 digits) or account deposit and name. The refund can be generated to the same card with which you have made your payment or to another account or card that you indicate, as long as it is in the same name of the person who placed the order and made the payment. The refund will be the total amount of your order minus 7% corresponding to the commission generated by the bank and the PayU payment platform.
PROBLEMS WITH PACKAGING: if you notice that the merchandise is damaged, open or incomplete at the time of receiving your order, it is important that you do not sign the parcel delivery and report it in an email to: INFO@SUMINMEDIC.COM including: number of order, product, name of the company that delivered the order, date, telephone, email and preferably a photograph of the product.
Once the corresponding investigation is carried out, SUMINMEDIC will inform you by email about the process for the return of the same.
YOUR ACCOUNT: When you use the SUMINMEDIC Services, you are responsible for maintaining the confidentiality of your account data and password, as well as for restricting access to your computer and other devices, and you assume responsibility for any activities carried out. from your account or using your password. You must take all necessary measures to ensure and safeguard the confidentiality of your password, and you must inform us immediately if you have reason to believe that your password has been made known to a third party, or if it has been used in a unauthorized way or is likely to be. It is your responsibility to check that the information you provide us is correct and complete, and you are also obliged to inform us immediately when any variation occurs in the information you have provided. You can access your information and update it through the My account section.
SUMINMEDIC markets health products that are mostly used by health professionals or with prior administration by a professional. It sells them only to adults, who can purchase them with a credit card or other authorized payment method. If you are under 18 years of age, you cannot use our web service and we recommend that you request the support of a person of legal age who will be able to purchase our products.
SUMINMEDIC reserves the right to cancel accounts, remove or edit content, cancel orders in case of violation of these Conditions of Use, General Conditions of Services or any other policies, terms and conditions of SUMINMEDIC, third party rights or commission of a crime or any conduct that damages the reputation of SUMINMEDIC or the experience of any of our clients.
OPINIONS, COMMENTS, COMMUNICATIONS AND OTHER CONTENT: Users may post evaluations of our products and other content; send communications; and submit suggestions, ideas, comments, questions or other information, provided that the content thereof is not unlawful, obscene, abusive, constitutes a threat or defamation, or invades the privacy of others, infringes intellectual property rights or is otherwise offensive to others or objectionable, contains computer viruses, political propaganda or advertising content, chain letters, mass mailings or constitutes any other type of "spam". You may not use false e-mail addresses, impersonate any person or entity, or otherwise misrepresent the origin of any content. We reserve the right to remove or modify content based on any of these grounds.By posting any content or submitting any material for publication, and except as otherwise indicated, you grant SUMINMEDIC a nonexclusive, royalty-free, perpetual, irrevocable and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create and exploit any derivative works and to distribute and display your content throughout the world in any media. The ability to use the SUMINMEDIC website and its services is the sole compensation for the rights you grant us for the content and other materials you submit or post. You further represent and warrant that you own or otherwise control all of the rights to the content that you may post; that the content you provide is accurate; that use of such content will not constitute a breach of this policy and will not cause injury to any person or entity; and that you will indemnify SUMINMEDIC with respect to any claims relating to the content you provide. SUMINMEDIC has the right but not the obligation to monitor and edit or remove any activity or content. SUMINMEDIC assumes no responsibility for any content posted by you or any third party.
RISK OF LOSS: All products purchased from SUMINMEDIC are carried on a contract shipment basis with parcel carriers. Ownership and risk of loss of the products will pass to you at the time we deliver the products to the appropriate carrier. You expressly agree that we will charge you for your purchase either at the time it is shipped to you or, if you select to pay by Interest Free Months, at the time your order is processed. SUMINMEDIC does not assume title to the returned product until receipt of the returned product at the return address. We reserve the right, at our discretion, to refund the amount of the product without requiring its return. In such a case, the ownership of the product for which the price has been refunded will not pass to SUMINMEDIC.
PRODUCT DESCRIPTIONS: All product information contained on our website is provided for informational purposes only. Always read product labels, warnings and directions for use before using products. SUMINMEDIC attempts to be as accurate as possible. However, we do not warrant that the descriptions or content of any other Service is accurate, complete, reliable, current or error-free, as it is brand dependent. If you believe that a product offered on SUMINMEDIC does not meet its description, your sole remedy is to return it, provided that it is returned unused and in accordance with the Returns section.
PRICING: Except as otherwise stated separately, all prices displayed through the SUMINMEDIC Services are inclusive of VAT. Except to the extent otherwise indicated, the List Price shown for products on any SUMINMEDIC Service represents the retail price listed on such product, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practices. The List Price or Suggested Price is a comparative price estimate and may or may not represent the price in effect at all locations on any given date. All prices expressed on our website should be in United States Dollars (US $).
PROMOTIONS: Promotions apply only on online purchases and on products that are marked as SALE.
In the promotional prices do not apply other discounts such as: doctors, hospitals and distributors. If due to a system error a double discount is applied on the online purchase, we will inform you via email and telephone to generate the remaining payment. The price that will be valid is the one described in the product marked as OFFER. The regular prices appear crossed out while the OFFER prices will appear in green color and in clear typography so that you can visualize it. Our promotions apply with any type of payment and may or may not have an end date. In case it does not have the legend clarifying any end date of the price on SALE, it is considered to be concluded while supplies last.
ORDERS PLACED IN DECEMBER: During this month, we will inform you by digital means of our annual turnover closing, as well as the closing dates of our manufacturers so that you can anticipate your orders.
Once the manufacturer has closed its deliveries, you will be able to generate orders only for products that are in stock and that will be available for consultation at all times on our website: https://suminmedic.com/.
If you place an order after our annual billing close, for fiscal reasons your invoice may be processed and delivered in January of the following year.
SHIPPING: Due to the high demand of the country's parcel services during this month, the minimum delivery time provided to us for your orders is 5 working days. We will be providing you via telephone or email, chat or any other digital means, your tracking number with the estimated delivery date provided by the service provider. You will be able to consult with your tracking number the traceability of your package and the exact delivery time in the official means provided by the parcel.
If you have any questions or comments, please contact us through our official channels:
Tel. +52 1 55 5941 5428
E-mail: info@suminmedic.com
Address: Guanajuato 224 despacho 801-802 Col. Roma Cuauhtemoc CP 06700, CDMX, Mexico.
This Service Policy will be last updated in November 2020.
By means of this PRIVACY NOTICE, SUMINMEDIC informs you of the terms in which the personal data collected will be treated, therefore, we recommend that you read the following information carefully:
1. DEFINITIONS. For purposes of this PRIVACY NOTICE, the following terms shall have the meanings set forth herein, whether written in the singular or plural:
1.1. "Personal data": Any information concerning an identified or identifiable natural person.
1.2. "Sensitive personal data": Those personal data that affect the intimate sphere of the holder, or whose improper use may give rise to any type of discrimination or entail a serious risk for the holder. Within this category are considered those data that may reveal personal aspects of the holder such as racial, ethnic origin, present and future health status, genetic information, religious, philosophical and moral beliefs, union membership, political opinions, sexual preference or financial situation.
1.3. "ARCO Rights": The right of the owner of the personal data to request access, rectification, cancellation or opposition to the data controller with respect to such data, in accordance with the provisions of the applicable legislation in force.
1.4. "Disassociation": The procedure by which personal data cannot be associated to the holder or allow, due to its structure, content or degree of disaggregation, the identification of the holder.
1.5. "Data Processor": The individual or legal entity that alone or jointly with other individuals or legal entities processes personal data on behalf of and under the instruction of the Data Controller, in accordance with the processes, terms and conditions indicated by the Data Controller.
1.6. "LFPDPPP": Federal Law for the Protection of Personal Data in Possession of Individuals.
1.7. "Regulation": Regulation of the Federal Law for the Protection of Personal Data in Possession of Individuals.
1.8. "Data Controller": SUMINMEDIC acting individually collects personal data for processing in accordance with the purposes set forth in this PRIVACY NOTICE.
1.9. "Data Subject": The natural person to whom the personal data corresponds.
1.10. "Transfer": The communication of personal data within or outside the national territory, made to a person other than the owner or the responsible party.
2. IDENTITY AND ADDRESS OF THE RESPONSIBLE. The person in charge referred to in numeral 1, section 1.8. From this PRIVACY NOTICE, you state that it is a company legally constituted under Mexican law and will be individually responsible for the personal data that it collects and indicates as the address for all purposes and obligations related to this PRIVACY NOTICE the property located in Guanajuato 224 office 801-802 Col. Roma Cuauhtemoc CP 06700, CDMX, Mexico.
3. PERSONAL DATA COLLECTED BY THE RESPONSIBLE. For the fulfillment of the purposes indicated in number 4 of this PRIVACY NOTICE, the Responsible Party informs you that it will collect the following categories of Personal Data: (i) identification data; (ii) contact details; (iii) information on the physical characteristics of the natural person, better known as biometric data; (iv) employment data; (v) academic or professional data; (vi) migration data; (viii) patrimonial and / or financial data; (ix) information about your preferences or experiences in the hiring or use of certain goods or services; and (x) sensitive personal data such as: past and present conditions or diseases, relevant pathological diseases or operations. In relation to this last category, we inform you that the sensitive personal data that is collected from the owner will be obtained only directly; That is to say, personally or through the electronic means that are made available, with the understanding that the sensitive personal data collected will be processed for the exclusive purpose of carrying out and monitoring the process of contracting medical products and services offered SUMINMEDIC.
The personal data of categories (i) to (ix) referred to in the first paragraph of this numeral, may be collected by the person in charge either personally or through the electronic means that the latter makes available; or through agents, promoters, commission agents, suppliers in order to follow up on a hiring request made by the owner; comply with a contract or agreement with the owner; or to require compliance with agreements or contracts signed with the owner.
The sensitive personal data referred to in category (x) will be treated in accordance with the privacy notice of the person in charge, who may carry out investigations, obtain photographs, conduct interviews, and in general, carry out the actions that he considers necessary in order to verify himself or through of third parties hired particularly for this, the veracity of the personal data that were provided by the owner. The person in charge may, under the protection of this privacy notice, verify, add or complete the personal data collected directly from the owner, as well as those personal data of third parties that are provided by the owner, such as information about their beneficiaries, references, jointly obligated , endorsements, guarantors, as applicable according to the service or product requested or contracted by the owner. It will be the responsibility of the owner to inform the aforementioned persons regarding the information provided to the person in charge and the purposes of its delivery, as well as the content of this privacy notice; The owner states that the personal data provided to the person in charge is true and up-to-date and undertakes to notify the person in charge of any modification to the personal data provided as soon as possible through the formats designated for this that are found on the website of the company, or in the branch of the person in charge.
4. PURPOSES OF THE DATA PROCESSING. The personal data that the controller collects will be used to meet the following purposes:
Primary: a) Corroborate the identity of the owner and the veracity of the information that they provide as their own, as well as that of their beneficiaries, references, jointly obligated, endorsements, guarantors as applicable according to the service or product contracted and in observance of the provisions in force in terms of customer awareness and money laundering prevention; b) perform the analysis of the information provided by the owner, in order to determine in accordance with current legal provisions the level of risk, payment viability, transactional profile, and in general, perform any other evaluation that is required by regulations or It is convenient for the contracting of the products or services and, where appropriate, the contracting of the same through credit modalities; the granting of financial services. c) formalize a contractual relationship between the owner and the person in charge and carry out commercial acts in accordance with the agreement between the parties, and, where appropriate, require compliance; d) integrate files and databases, and treat them, either directly by the person in charge or through a third party, so that the person in charge can best exercise the acts of trade in medical products or services of its corporate purpose; e) comply with current regulations on civil protection, as well as with internal civil protection programs and policies on physical security for access to facilities, offices of the person in charge, such as video surveillance systems and access to facilities, f) grant the owner or the third parties designated by him, the benefits that may derive from the programs, campaigns, raffles, sweepstakes or contests to which he has registered, in compliance with the terms and conditions published in each case.
Secondary: a) offer the holder an extension or improvement of the contracted medical products or services; b) offer benefits, promotions or discounts to the owner whose purpose is to encourage or reward the degree of commercial participation regarding the products or services that the person in charge markets; c) invite the owner to events, conferences or workshops that aim to publicize various products and services marketed by the person in charge; d) elaboration of quality and satisfaction surveys, regarding the contracted products; e) generation of statistical information related to the use of products and services operated by the person in charge. the person in charge informs you that by granting your consent for the processing of your personal data, you authorize the person in charge to use them to send advertising information by the means available to the person in charge, such as email, cell phone (message sms, mms) social networks, or any other similar electronic means of communication that may be developed, as well as the sending and gathering of information through quality surveys. In the event that the holder adheres to any of the promotions, loyalty programs, rewards, benefits, or decides to register, enroll or request the person in charge to join as a participant in an event organized by the person in charge, it will be understood that they grant their consent for the processing of your data in accordance with the secondary purposes referred to in this paragraph and, where appropriate, to transfer your personal data to third parties when this is necessary or convenient so that the person responsible can comply with the obligations derived from the relationship legal between the owner and the person in charge. We inform you that the person in charge has video surveillance systems inside and outside their offices; The images and sounds captured by the cameras will be used for the security of the owner, as well as for monitoring and controlling physical access to their facilities. The same treatment referred to in this privacy notice, will have the personal data collected in the future, without prejudice to which the owner may at any time exercise his right of opposition, as provided in numeral 8 of this privacy notice.
5. OPTIONS AND MEANS THAT THE CONTROLLER OFFERS TO THE HOLDERS TO LIMIT THE USE OR DISCLOSURE OF THEIR DATA. You may request the update, limit the use or disclosure of your personal data, and where appropriate, find out about any aspect related to the treatment of these, at any time by sending an email to the address info@suminmedic.com to exercise This right must follow the procedure referred to in numeral 8 of this privacy notice. The owner will have a period of five business days so that, if applicable, he / she expresses his refusal to the person responsible for the processing of his / her personal data in accordance with the secondary purposes described in number 4 of this privacy notice. If the owner does not express within the aforementioned five business days her refusal to process her personal data according to the secondary purposes reported, it will be understood that she has given her consent for the treatment of these. In the event that you wish to limit or suspend the processing of your personal data for use for advertising or promotional purposes, you may request it through an email addressed to: info@suminmedic.com
6. PROCESSING OF PERSONAL DATA AND DATA TRANSFER. In accordance with the provisions of the LFPDPPP and its regulations, the person in charge informs you that the consent of the owner will not be necessary for the processing of personal data when: (i) it is provided for in a law, (ii) the personal data appear in sources public access; (iii) the personal data is subject to a prior disassociation procedure, (iv) has the purpose of complying with obligations derived from a legal relationship between the owner and the person in charge, (v) there is an emergency situation that could potentially harm. Likewise, you are informed that with the acceptance of this privacy notice it is understood that the owner grants her authorization for the person in charge to transfer their personal data to third parties, whether Mexican or foreign, without requiring their consent to be obtained again,.(ii) is necessary to safeguard the health of the holder, among which is, prevention or medical diagnosis, provision of health care, medical treatment or management of medical services (iii) the transfer is made to affiliated companies or any company with which the same group of the person in charge operates under the same internal processes and policies; (iv) is necessary by reason of a contract entered into or to be entered into in the interest of the owner; (v) is necessary or legally required to safeguard a public interest, or for the administration or administration of justice; (vi) is necessary for the recognition, exercise or defense of a right in a judicial process; and, (vii) is necessary for the maintenance or fulfillment of a legal relationship between the owner and the person in charge. Notwithstanding the foregoing, the person in charge undertakes to ensure compliance with the principles of protection of personal data established by the LFPDPPP and its regulations and to adopt the necessary measures for their application, as well as to demand their compliance from natural persons or morals to which access to your personal data is transferred or granted, in order to give you an adequate service with the best quality.
The companies to which the person in charge may transfer your personal data for the fulfillment of the purposes described in this privacy notice are indicated below: 1. companies with which the transmission of data is necessary due to a contract entered into with the owner 2. is necessary or legally required for the safeguarding of a public interest, or for the procurement or administration of justice. Likewise, we inform you that national and international referrals of personal data between the person in charge and those in charge will not require the owner to be informed. This category includes transfers of information with those commercial entities with which the person in charge signs an agreement or agreement for the offer, provision or granting of benefits to their clients or for the provision of joint services. The person in charge informs you that all communication made by email or through the internet, such as unprotected electronic messaging services, such as social networks, internet pages other than those expressly indicated by the person in charge as official or websites not identified by The person responsible as their own may be subject to interception of the information, loss or possible alterations in the message or in the data sent, in which case, the owner may not demand from the person in charge to whom said communication turns, compensation for any damage resulting from the interception, theft, loss or alteration related to said communication.
7. USE OF ELECTRONIC OR REMOTE MEDIA. In the event that the owner makes use of platforms, sites, applications or requests the services of the person in charge through the use of electronic devices or provides their personal data through any of said channels (hereinafter and collectively the "electronic media"), The owner understands, accepts and acknowledges that: 1. Electronic media may include links to third-party websites unrelated to the person responsible, for which the latter does not assume any ownership, obligation or responsibility. 2. The services provided by the person in charge through electronic means may collect information from the owner such as type of browser, operating system, visits to other internet sites or carry out their identification as a user, through "cookies" or " web beacons "in which case you will be informed at that time about the use of these technologies so that the owner can disable these programs, you must access the" internet options "located in the" tools "section, or similar functions, of the browser you use. The website of the person in charge (https://suminmedic.com) and its applications (if applicable) use "cookies" that the person in charge can place on their access device and make use of them. The use of "cookies" is intended to speed up the start of a new session; save user settings for the site and / or its applications; streamline interaction with content; improve the user experience of the site and / or its applications by storing their preferences on the access device, eliminating the need to repeatedly specify the same information and only display personalized content and advertising according to their preferences on subsequent visits, as well as facilitate to the person in charge the analysis of said information in order to improve the performance of the site and / or its applications. in the same way, the person in charge may use "cookies" to collect information on the preferences of the user of the site and / or applications in the use of content in order to offer promotions, discounts, programs and in general, send the user of the site and / or its applications advertising based on your interests. With the use of electronic means, you acknowledge and authorize the person responsible for the use of "cookies" and "web beacons" • A "cookie" is a text file placed by a web server on the hard drive of the Internet user who visits it with information about your preferences and browsing guidelines. A "web beacons" is an image used exclusively to quantify the number of visits or monitor customer behavior. The person in charge may expand the content of the site and / or its applications or create new electronic media in which case these will be governed by this privacy notice.
8. MEANS TO EXERCISE THE RIGHTS OF ACCESS, RECTIFICATION, CANCELLATION OR OPPOSITION (ARCO RIGHTS). The owner, by herself or through a duly accredited legal representative, has recognized and may exercise the arc rights granted by the LFPDPPP and its regulations against the person in charge, presenting herself at the SUMINMEDIC offices with her current official identification, where our staff will
ARCO rights: A) access: know specific information that the person in charge has in her possession; B) rectification: request the rectification of personal data in case they are not updated, are inaccurate or incomplete, to exercise this right, the documentation that proves the requested rectification according to the personal data must be delivered; C) cancellation: blocking and subsequent elimination of personal data from our databases when it considers that it is not being used properly or for the purposes that gave rise to the legal relationship; D) opposition: oppose the use for specific purposes of your personal data. The exercise of any of the arc rights does not prevent the exercise of any other right. For the exercise of any of the arc rights, the owner or her legal representative may request a form of exercise of arc rights to the email address info@suminmedic.com, hereinafter the "format". Said form must be filled out, signed and returned to the same email address accompanied by the documentation indicated below, which must be sent for evaluation scanned and legible, so that the person in charge can carry out the authentication of the holder who requires to exercise their arch rights: a) valid official identification of the holder will be valid one of the following documents: credential of the National Electoral Institute, passport issued by the Ministry of Foreign Relations, national military service card or professional certificate). b) In cases where the owner exercises his arch rights through a legal representative, in addition to proving the identity of both (owner and legal representative), a legible copy of the power of attorney must be sent to the aforementioned email address. notarial or broker granted to the legal representative, or, where appropriate, power of attorney signed before two witnesses or statement in attendance of the owner by which powers are granted to carry out this procedure before the person responsible. c) In case you want to exercise the right of rectification, the owner or his legal representative must send to the email address info@suminmedic.com, the documentation that supports his request. The person in charge will notify the owner within a maximum period of 20 (twenty) business days from the date they receive in the email info@suminmedic.com, the response to their request for access, rectification, cancellation or opposition, if the request It was presented by the owner or by the person in charge. The result of the resolution will be effective within 15 (fifteen) business days following the date on which the response is communicated; The person in charge may extend this term up to 20 (twenty) more business days, when the case warrants, after notifying the owner of said situation. The resolution adopted by the person responsible will be communicated to the owner through one of the channels chosen by the latter (branch, email), which are mentioned in the format that is sent by the owner to the person in charge by email. In the cases in which the owner wishes to revoke the authorization granted to the person in charge of the personal data provided, he or she must make the corresponding request in the same terms established in this privacy notice to exercise their Arco rights. The delivery of personal data will be free after proof of your identity before the person in charge; by exception, in those cases in which, derived from the owner's particular request, justified shipping costs are generated by the person responsible; and where appropriate costs for the reproduction or for the generation of copies or other formats that have as a reason to attend the request of the owner, the owner must pay, in the cases in which it warrants, said expenses to the person responsible, a situation that will be previously reported to the holder. If the same person, either by himself as the owner, or through a legal representative, reiterates his request to provide personal data in a period of less than twelve months from the last delivery of information, the person in charge may request the owner or your legal representative, the payment of the costs of reprinting said information which will not be for any reason greater than three days of the general minimum wage in force in Mexico City. In the event that there are substantial modifications to this privacy notice that motivate new consultations, the charge for reprints referred to in this paragraph will not proceed. In those cases, in which the owner wishes to exercise the right of access to his personal data, the requested information will be provided through the means that he has chosen in the application format for the exercise of Arco rights. In the event that the person in charge does not have personal data of the requesting owner, they will be informed by the means through which they made the request. For any questions or clarification regarding the procedure and means to exercise your Arco rights, please send an email to the address info@suminmedic.com. In the event that the owner revokes the authorization granted to the person responsible for the processing of their personal data for any of the purposes identified as primary in number 4 of this privacy notice, said revocation may imply the suspension of the services provided by the person responsible. in order to comply with current legal provisions or internal policies of the person in charge.
9. PROCEDURE AND MEANS BY WHICH THE CONTROLLER WILL COMMUNICATE THE OWNERS OF CHANGES TO THE PRIVACY NOTICE. The person in charge reserves the right to make changes to this privacy notice, which will be made known through its publication on the page https://suminmedic.com or the one that will replace it. Likewise, the owner is informed that he has the right to oppose the processing of his personal data if he does not agree with the modifications that this privacy notice may present, for this, he must send a request to the email address referred to in numeral 8 of this privacy notice. (info@suminmedic.com) we inform you that the competent authority to resolve any conflict arising from the application of the Federal Law on Protection of Personal Data Held by Private Parties and its regulations is the National Institute for Access to Information and Personal Data (inai) and you can learn more about it on their page www.inai.org.mx
El presente aviso de privacidad se modificó por última ocasión en noviembre del 2022.
If you have any questions or comments, please contact us through our official channels:
Tel. +52 1 55 5941 5428
E-mail: info@suminmedic.com
Address: Guanajuato 224 despacho 801-802 Col. Roma Cuauhtemoc CP 06700, CDMX, Mexico.
